clinic Policies

Rescheduling and Late Policy

A 24-hour rescheduling notice is required. I realize emergencies happen and will be considered, but reserve the right to charge a fee of 50% for missed appointments without a 24-hour notice. If you are more than 20 minutes late I cannot guarantee that we will be able to fit your appointment into the schedule and you may not be seen. If I cannot accommodate you, there will be a fee charged for the missed appointment. After two appointments cancelled within 24 hours, all future appointments must be paid in advance.

Acne Program

All those who are on my acne program are required to use only the products prescribed to you from Mikura. This is because acne is challenging enough to clear and we need full control of what is going onto your skin. We do not want to wonder if another product is causing problems. The products I use carry a high percentage of active ingredients and combining two different regimens may also cause a skin reaction.

Product Returns and Exchanges

ALL items are final sale. If you experience an allergic reaction, you will be asked to fill out a form and an exchange will be made.

No Children Policy

We write this notice with the utmost respect to all parents and understand that this can be a sensitive issue. For safety and liability reasons, no children or other parties may accompany you while during treatment. I do not have the facilities to care for children so I ask that you make arrangements for off-site child care during your appointment.